A distraught mom is warning dad and mom to be vigilant when shopping for journey insurance coverage after a dream vacation ended up a “residing nightmare” when her 19-month-old daughter suffered a mind haemorrhage.
Natasha Sargent, 31, has been pressured to fundraise for a personal medical flight costing £119,000 to take her daughter Sienna-Rose dwelling to the UK from Mexican vacation spot Cancun following the ordeal.
The mother-of-three from Croxteth, close to Liverpool, mentioned she took out insurance coverage for the household utilizing a comparability web site, however she admitted that as a consequence of an “sincere mistake” on her daughter’s medical information it was rendered invalid.
“I believed I had finished it appropriately; it was an sincere mistake. You don’t ever assume you’ll be on this state of affairs,” she informed The Impartial.
Ms Sargeant mentioned she was on vacation within the tropical paradise along with her accomplice Liam Millen, 39, and youngsters Harry, 13, Liam, 11, when the toddler all of the sudden collapsed when enjoying along with her brothers.
Sienna-Rose was rushed to 3 completely different hospitals earlier than docs gave her life-saving surgical procedure to take away a part of the clotting. A blood clot stays within the left a part of her mind and it’s unknown what brought about the haemorrhage.
The toddler is at the moment being handled in Cancun Normal Hospital, the place she has been for over per week, and awaiting a medical flight dwelling. Nevertheless, with out insurance coverage the household have been left to fundraise to pay the expensive medical invoice.
Now, Ms Sargeant is warning others to “triple examine” their medical information and ensure particulars are “spot on” earlier than getting medical cowl.
“We did take a coverage out on a comparability web site, however she had quite a few hospital visits for jaundice and bronchitis from when she was a child and we didn’t disclose all of the dates, so the insurance coverage was invalid,” she mentioned.
Ms Sargeant, who works as a healthcare assistant, mentioned Sienna-Rose “was fully tremendous” after they flew out final week, however 5 days into the vacation she collapsed and vomited about 50 occasions within the area of two hours earlier than they might get any assist.
“We rushed round attempting to get her to completely different hospitals. Finally she had a CT scan which revealed she had a mind haemorrhage,” Ms Sargeant mentioned.
“Medical doctors mentioned her mind had swollen and there was a number of fluids, so she wanted emergency surgical procedure.”
Describing the ordeal as “horrendous”, Ms Sargeant mentioned Sienna-Rose had deteriorated badly following her operation and was struggling with fevers.
“The primary day after the operation, she was tremendous, she was ingesting, and we have been going to start out weaning her again on meals. Then, the subsequent day she took a nasty flip and simply hasn’t been the identical since,” she mentioned.
Just one particular person is allowed to go to Sienna-Rose at a time, that means the dad and mom have been taking it in turns to take a seat by her bedside, whereas the opposite takes care of their son’s.
Nevertheless, on one event Ms Sargeant was refused entry into the hospital as a result of she was carrying “flip flops” and “vacation garments”.
“They refused me entry into the hospital, they mentioned I wanted to purchase some garments first. It was horrendous, I used to be crying and begging them to let me in and see her,” she mentioned.
Sienna-Rose, who is just not match to fly commercially, is about to take an 11-hour flight again to the UK with an air ambulance on Saturday after Ms Sargeant fundraised nearly £150,000 on gofundme.
Lia’s Wings, a UK charity which helps organize air ambulance transfers for kids, additionally donated £20,000 to the trigger and is now serving to coordinate the switch and can oversee Sienna-Rose’s integration again to NHS care.
The charity mentioned this cash is about for use to pay for the £119,000 medical flight dwelling and pay for the medical payments in Mexico.
“Once we received the quote, I believed we must keep out right here for a few months till she was match to fly. I believed we might by no means get that cash collectively,” Ms Sargeant mentioned.
“It’s essential we get on that medical flight as a result of if there have been any extra issues it might put her in peril. I’m nervous for the flight as a result of something might occur,” she added.
A International, Commonwealth & Growth Workplace (FCDO) Spokesperson mentioned: “We’re supporting the household of a British nationwide in hospital in Mexico and are in contact with the native authorities.”
