Dorothy Benesh was ready in her room for nearly two hours as a fireplace alarm echoed by her assisted residing facility.
The 97-year-old had moved into the Terraces at Park Marino simply months earlier and was instructed that if the alarm ever sounded, she ought to keep in her room till somebody got here to assist.
However that evening — because the lethal Eaton fireplace exploded from a canyon simply north of the Pasadena care facility — no person got here.
When her son Jim Benesh known as to test on her, he was shocked to be taught she was nonetheless in her room. He jumped in his automobile and sped to the nursing house, the place he discovered her in an empty constructing.
“There she was sitting on her sofa — with the fireplace outdoors her window,” he mentioned. “It’s unbelievable.”

Dorothy Benesh sits on the house of her son, Jim Benesh, after he rescued her from an assisted residing facility. The constructing had been evacuated on the evening of the Eaton fireplace, however she had been left in her room.
(Jim Benesh)
Because the Los Angeles County Board of Supervisors and native members of Congress direct separate investigations into digital alert failures and delayed evacuation orders in Altadena throughout the Jan. 7 firestorm, the California Division of Social Providers has confirmed that it’s investigating a minimum of two cases by which aged girls seem to have been forgotten at senior care amenities throughout the Eaton fireplace, together with Dorothy Benesh.
On the similar time, kin and elder care advocates say the abandonment of California seniors at licensed care amenities throughout wildfires is a rising downside. They’re demanding that the state impose extra stringent security procedures for assisted care operators in order that no person is left behind throughout an emergency evacuation.
“These procedures must be up to date, they want to have the ability to test and make it possible for everyone’s out of these buildings,” Jim Benesh mentioned. “Why wouldn’t they return and test each room and ensure everyone obtained out?”
Adam Khalifa, president and chief government of the Terraces at Park Marino, didn’t dispute what occurred to the Benesh household, however instructed The Instances that his employees adopted its catastrophe plan, which was accredited by the state. He didn’t element what procedures are outlined in that plan.
Khalifa instructed The Instances that employees members and firefighters moved residents to security about 8:30 p.m.
“Our employees went again to do a remaining sweep and have been denied entry by firefighters,” Khalifa mentioned. Employees members tried a minimum of twice to get again inside — round 8:45 to 9:10 p.m. — however have been instructed they might not achieve this. About 9:15 p.m. firefighters instructed them that “they’d efficiently cleared your complete constructing,” he mentioned.
Benesh mentioned he understands that situations that evening have been frighteningly chaotic — harrowing video reveals seniors in nightgowns and wheelchairs fleeing the Terraces and different close by amenities as harmful winds and embers swirled about — however that there’s no excuse for what occurred to his mom.
The power, which might in the end be destroyed within the fireplace, fell inside an space that was ordered to evacuate at 7:26 p.m. — roughly an hour after the blaze began.
Eaton and Palisades fires
The devastating fires killed a minimum of 28 folks, destroying and damaging greater than 18,000 buildings valued at greater than $275 billion and leaving a burn zone 2½ occasions the dimensions of Manhattan.
Jim Benesh had been checking in together with his mom by telephone and known as her a 3rd time about 8:45 p.m., when he may see smoke billowing from the foothills.
“I mentioned, ‘Mother, the fireplace’s all over the place,’” he instructed The Instances. “She mentioned, ‘Nicely, the alarm’s not going off anymore.’”
He raced to get to her, passing emergency autos as he neared the power. At one level, he realized he wouldn’t make it to his mother with out ignoring a few of roadblocks.
“Actually, I don’t know the way I obtained to her,” Jim Benesh mentioned. “I obtained to the power, and the entire landscaping across the constructing was on fireplace, and the wind was blowing embers all over the place.”
He mentioned he rushed by the unpowered computerized doorways into an empty and waterlogged foyer. He took a stairwell to his mother’s third-floor room, yelling out for anybody. He discovered his mother’s house door closed, the one one within the hallway. He burst inside and shortly led his mother, who makes use of a walker, to security.
It could be virtually three hours earlier than the assisted residing facility’s employees would attain out to see whether or not his mom was with him.
“I mentioned, ‘Yeah, she’s with me, thank goodness, as a result of if she hadn’t been she’d been useless,’” Jim Benesh mentioned, choking up as he recalled the episode.

The ruins of the Terraces at Park Marino.
(Terry Castleman / Los Angeles Instances)
It’s not clear precisely when Jim Benesh discovered his mother and obtained her out. In accordance with the son’s recollection and a Instances evaluate of his telephone logs, he obtained his mom out about 9:15 p.m.
Khalifa didn’t handle why it took a number of hours for employees to substantiate that Dorothy Benesh was along with her household, however he mentioned that evening they known as all residents’ households “and ensured that every one residents have been secure and accounted for.”
The Division of Social Providers, which licenses and oversees assisted residing amenities, confirmed that it has opened an investigation into what occurred on the Terraces at Park Marino throughout the Eaton fireplace evacuation, division spokesperson Jason Montiel mentioned.
The company has additionally launched an investigation into what occurred at MonteCedro, the assisted residing facility in west Altadena the place two aged girls have been left behind and later found by sheriff’s deputies.
Montiel declined to remark additional on both investigation.
California assisted residing suppliers are required by the state to have a “catastrophe and mass casualty plan” that features coaching and drills, nevertheless it’s unclear precisely how detailed and rigorous these plans must be. The Division of Social Providers didn’t instantly reply to questions on these necessities.
Though each amenities have been just lately evaluated by state investigators and gave the impression to be in good standing, the division did checklist the Terraces at Park Marino as having 17 “Kind A” citations, that are outlined as an “speedy well being, security or private rights affect.” The division’s web site clarified that a few of these citations could also be beneath enchantment. It was unclear whether or not any of the citations have been associated to emergency preparedness.

Dorothy Benesh, 97, in a photograph from her son.
(Jim Benesh)
Elder care advocates say what occurred throughout the Eaton fireplace underscores the truth that seniors are probably the most weak inhabitants in wildfires.
“It is a enormous difficulty,” mentioned Anne Belden, co-author of the ebook “Infected: Abandonment, Heroism, and Outrage in Wine Nation’s Deadliest Firestorm,” which investigated the botched evacuation of two Santa Rosa, Calif., senior amenities throughout the 2017 Tubbs fireplace.
“It shouldn’t be the job of youngsters of those residents to rescue them; that’s the job of the assistant residing group.”
Belden mentioned the issue will solely worsen with out extra stringent security necessities.
“You might have the convergence of those climate-change-induced disasters … getting greater and badder than ever earlier than, together with this booming assisted residing trade,” Belden mentioned.
Within the investigation into the pair of Santa Rosa senior houses, the place dozens of residents narrowly escaped after employees members deserted the amenities, she and her co-authors discovered that regardless of being billed and marketed as a high-end senior group, the amenities’ emergency plans have been virtually nonexistent. Additionally they discovered that the employees members working that evening have been inadequately skilled on any such procedures.
“It is a multibillion-dollar trade,” Belden mentioned. “Good doesn’t essentially imply secure. You may have a tradition of luxurious, however you want a tradition of security. … Necessities for sensible coaching of employees for the emergencies we’re seeing, particularly in California, would go a great distance.”
After Santa Rosa, state lawmakers handed a invoice to ascertain stronger emergency planning guidelines for assisted residing amenities, requiring extra frequent drills and coaching, making certain keys to sure autos can be found to employees and designating potential evacuation locations. Nevertheless, a KQED investigation present in 2020 that such amenities have been not often held accountable in the event that they did not comply.
Belden additionally famous that assisted residing amenities will not be certain by the identical federal emergency preparedness necessities that nursing houses — which offer greater degree of care — should adhere to. That leaves a messy patchwork of guidelines governing more and more common assisted residing communities, Belden mentioned.
Beth Eurotas-Steffy, whose mom was amongst these deserted on the Villa Capri assisted residing facility in Santa Rosa throughout the Tubbs fireplace, echoed issues that California’s up to date necessities are nonetheless missing. Ever since her late mom, Alice Eurotas, was left behind and rescued by kin of one other senior, Eurotas-Steffy mentioned, she has been urging lawmakers to think about measures centered on elevated staffing ranges, mandated coaching, emergency drills and backup energy necessities much like these adopted in Florida in 2018.
After 12 seniors died after they have been caught for days with out air-con within the wake of Hurricane Irma, Florida lawmakers required that senior houses have 72 hours of backup energy. Eurotas-Steffy mentioned she want to see an identical measure enacted in California in order that elevators can maintain working, lights will keep on and lifesaving units will proceed working throughout emergencies.
“Florida did it,” Eurotas-Steffy mentioned. “With all of our fires and all of our climate-related disasters [in California] and we’re going to maintain saying no? … Aren’t our seniors price it?”